FAQ

FAQ

Submit Your Information Asap!

(a)If you have a Unit #, Apt #, or Entry Code, please be specify these details in your order.
(b) If we are delivering to your workplace, please be certain to provide your Company Name and your office address.
(c) P.O. Boxes delivery is not possible: we require a physical address for delivery and for some items, we need your signature. If you are unable to provide an alternative address then we can direct your package to a nearby Hold-for-Pick-Up location.

Bonus Rewards for Online Orders

get free items with your fireworks orders! The value of your free goods depends upon your order subtotal and does not include tax. At times your bonus items might not be shown in your cart and that is of no worry because we will definitely add it when we pack your order! Making you happy is what we aim to do.

Some packages that are not eligible for Bonus Rewards because they are on special discounts or deals and a heavy amount of discount is already given on them. Rocket Fireworks reserves the right to substitute items of equal value for the bonus rewards items in the event of limited stock.